Shipping Policy

Thank you for choosing to shop with us. To ensure a seamless shopping experience, we invite you to familiarise yourself with our Shipping Policy below.

Complimentary Shipping Worldwide
Enjoy free shipping on all orders within the UK and for our valued international customers.

Timely Dispatch
For items in stock, our dedicated team strives to process and prepare your order within 1-2 working days (Monday to Friday). From there, we endeavor to dispatch your order promptly, typically within 3-4 working days (Monday to Friday), all while keeping you informed throughout the process.

Order Cut-Off Time
Please note our order cut-off time is 3pm every week.

Reliable Carrier Services
Rest assured, we employ reputable carriers to ensure your order arrives punctually. Should you require expedited delivery, we offer Monday delivery services for your convenience. Additionally, our special 2-man delivery service includes the option for unboxing and placing items in your home, complete with the removal of packaging.

Stay Informed with 'Out of Stock' Items
We value your input and provide visibility for 'out of stock' items, allowing you to express your interest in receiving notifications when they become available again.

Lead Times
For larger items in the UK, our standard lead time for stock products typically ranges from 2-3 weeks, subject to stock availability. Should you seek out-of-stock or customized items in larger quantities, please anticipate a lead time of 8-12 weeks, unless otherwise specified. Rest assured, we remain committed to keeping you updated throughout the process.

Thank you for entrusting us with your order. Your satisfaction is our priority, and we look forward to serving you with excellence every step of the way.